Legal
Right of withdrawal
Not quite right for your space? You have 30 days from delivery to send it back.
01Tell us within 30 days
Start a return within 30 days of delivery with the online form, with your order number and the item you are returning.
02Send it back unused
Keep film rolled with its backing intact and tile packs complete, in the original packaging. Pack it so it can't bend, and keep the shipping receipt until the return is complete. Film cut to size, used film and installed tiles can't be returned for a change of mind.
03Return shipping
For a change of mind, you pay the return shipping.
04Your refund
We refund to your original payment method within 14 days of receiving and checking the return.
05Damaged or incorrect items
Keep the packaging and contact us before cutting or installing, with your order number and a short description of the problem.